Salesforce Administration Training

Best Salesforce Administration Training in Chennai

Troy Infotech delivers an in-depth best Salesforce Administration training in Chennai. Students having Salesforce Administration skills are able to secure a quick job in an MNC. Participants need to enroll in a best Salesforce Administration training institute in Chennai like Troy Infotech to attain the skills involved in the technology. Our Core strength is our trainers who are experts and subject specialists of the industry. At our Salesforce Administration training institute in Chennai, our trainers have developed practical modules in the syllabus with respect to the industrial needs. During the Salesforce Administration training course in Chennai, trainers create realistic situation & make the students to do it.



In our Salesforce Administration training classes, students are asked to take decision concerning to troubleshooting or managing the technology without interrupting the running business operations. Join the best Salesforce Administration training in Chennai provided by Troy Infotech which equip participants with thorough information, knowledge and experience on the subject.



At Troy Infotech, we consider the students knowledge transformation as our core responsibility. Our values inspire us to provide students a comprehensive Salesforce Administration training so that they achieve their career goals confidently. To do this, we have set up an industry-standard lab consisting of the latest devices, applications and software. Our entire building is equipped with Wi-Fi facilities, the latest I.T infrastructure and smart classrooms.



Our responsibility does not end after completion of Salesforce Administration course and certification. We also provide Salesforce Administration training in Chennai with placement solutions to the students. Our placement team schedule placement drives and also conducts interviews with various multinationals. Already, we have kept a moderate Salesforce Administration course fee to support students coming from all sections of the society. Further, students find the Salesforce Administration training course with flexible duration. Our Salesforce Administration course time is scheduled according to the student’s requirements.



Troy Infotech in Chennai provides classes include theory and practical exposure for the students in learning. Join the best Salesforce Administration training in Chennai to avail quick Salesforce Administration coaching with moderate course fee and placement after Salesforce Administration training course. The Salesforce Administration syllabus includes topics like Introduction, Sales Cloud, Quote Templates, Service Cloud, Field Types, Salesforce Objects, Workflow Rules, Role Hierarchy, Application Lifecycle, Application Exchange.

Course Description

A Salesforce administrator is an executive who has knowledge about how their company operates. It is in build with all departments which is successful through process automations & this integral tends for running a smooth and good business. Salesforce is the world’s most widely used CRM software. It is accessible on any device via cloud platform with a full set of features for the complete lifecycle of marketing, sales and customer relationships.



Salesforce administrators manage Sales and Service Cloud applications for businesses. In an extremely knowledgeable company, a leader has their way their of the business which is closely linked, enabling all departments to succeed through process automation and which is essential to the proper management of their business. Salesforce administrators work hard to fight against champions i.e., its productivity and inefficiency. They create impressive tools on all devices, including easy-to-use workflows, dashboards, and smart apps for all projects. Administrators educate Salesforce users, solve complex business problems, and move projects forward. A Salesforce Administrator Provides Creative Solutions to Make Salesforce Activities Smarter and it will make the Users More Happy.



Troy Infotech is the renowned training institute providing one of the best Salesforce Administration Training Course in Chennai. Don’t loose any opportunity that makes you to shine. Join our institute to achieve your career goals.

Course Objective

At end of this Salesforce Administration training from Troy Infotech, you will be able to get the following:

Set your company profile, calendar, activities and configure Salesforce settings.
Manage user profiles and solve user login problems.
Set the restriction on user Login and access rights.
Customize application, custom fields, formula fields, page layouts, and business processes.
Maintain data backup and import clean data.
Create reports, develop dashboards and present data with visual summarizes.
Setup workflow automation.

Salesforce Administration Training In Chennai Course Syllabus:


  • About Salesforce
  • Salesforce Editions
  • Home Page Customization
  • User Management
  • User Management
  • Creating and Customizing Tabs
  • Creating Apps
  • Uploading Company logo
  • Company Information page
  • System Overview Page
  • Updating the Fiscal Year



  • About Sales Cloud
  • Sales Cloud
  • Leads Home Page
  • User Management
  • Creating List Views
  • Creating and Converting Leads
  • Creating Accounts
  • Creating Contacts
  • Creating Email Templates
  • Sending Individual Emails
  • Sending Mass Emails
  • Creating and Managing Price Books
  • Creating Products
  • Creating Opportunities
  • Creating Activities
  • Creating a Web-to-Lead Form
  • Creating a Lead Assignment Rule
  • Creating a Lead Queue
  • Creating an Auto-Response Rule
  • Creating Campaigns
  • Record Types



  • Introduction to Quote Templates
  • Creating a Quote Record
  • Creating a Quote Template
  • Generating a Quote
  • Emailing a Quote
  • Modifying Quote Templates



  • Introduction to Service Cloud
  • Service Cloud
  • Creating Cases
  • Creating Case Assignment Rules
  • Creating Case Escalation Rules
  • Enabling Solutions
  • Creating Solutions
  • Attaching Solutions to Cases
  • Enabling Knowledge
  • Configuring Knowledge
  • Creating a Web-to-Case Form
  • Creating an Email-to-Case Address



  • Introduction to Field Types
  • Modifying Standard Fields
  • Creating Auto-number Fields
  • Creating Formula Fields
  • Creating Roll-Up Summary Fields
  • Creating Lookup and Master Detail Fields
  • Creating Checkbox Fields
  • Creating Currency Number and Percent Fields
  • Creating Date Field and Date with Time Fields
  • Creating Phone and Email Fields
  • Creating Geolocation Fields
  • Creating Picklist and Multi Picklist Fields
  • Creating Text and Text Area Fields
  • Creating Text Area Long with Text Area Rich Fields with creation of Encrypted Fields
  • Creating URL fields



  • Introduction to Salesforce Objects
  • Salesforce Objects
  • Standard Object Components
  • Renaming Standards Objects
  • Modifying Standard Objects
  • Understanding External Objects
  • Creating Custom Objects



  • Introduction to Workflow Rules
  • Creating a Workflow Rule
  • Creating a Workflow Rule Field Update
  • Creating a Workflow Rule to Take Assignment
  • Creating a Workflow Rule Email Alert



  • Introduction to Role Hierarchy
  • Role Hierarchy
  • Viewing Role Hierarchy
  • Creating Roles
  • Enabling Field History
  • Creating Groups
  • Creating Permission Sets
  • Assigning Roles to Users



  • Introduction to Application Lifecycle
  • Application Lifecycle
  • Key Milestones and Considerations
  • Using Sandboxes and Development
  • Using Change Sets
  • Using Unmanaged Packages



  • Introduction to App Exchange
  • App Exchange Overview
  • Finding and Selecting and App
  • Finding and Selecting an App
  • Finding a Developer
  • Finding a Consultant


Take A Look At Our Salesforce Administration Training Course

Real-Time Practical Training

You will get the real-time project experience on our training. We provide more practical training classes preferred by the candidates. Our practical oriented training will inspire all the participants.

Assured Placement Assistance

We are the pioneer in providing the assured placement assistance for the participants after their course completion.

Certified Trainers

Learning made easy by our certified trainers who fulfills the needs of the candidates in that particular course. Your knowledge will be transformed into expertise level by our trainers.

Internship Training

We provide internship training effectively for our participants which are highly helpful for their professional career.

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Frequently Asked Questions

Who can attend the Salesforce Administration Training Course?

The following can attend this Salesforce Administration course:


  • App Builders
  • Developers
  • System Administrators
  • Sales Representatives
  • IT Managers
  • Product Managers

Why this Course?

  • Salesforce runs on Platform. It reduces the development cost and we can deliver the application in short time. So, it is highly preferred in the industry.
  • Salesforce offers Customer Relationship Management (CRM) application on cloud. It also offers cloud based platform where you can develop and run your custom applications.
  • Salesforce Administration is providing infinite job opportunities across the globe.
  • You will get a good pay scale in the market after this course.

What you will learn?

You will learn & become expert in the following concepts:


  • Configuration of manage Sales &Service Cloud.
  • Increase the insight into each of the functional user groups (Outside Sales, Inside Sales, Marketing, Management andCustomer Support).
  • Implement the automation, data validation,security,debugging and customize apps.
  • Deployment of applications and manage changes to the platform.
  • Developing new applications using the declarative interface and fundamentals.
  • Configuration of the user interface.

What are the Career Opportunities available in Salesforce Administration?

The following are the job opportunities you will get:


  • Salesforce – Lead
  • Salesforce administrator
  • Salesforce developer
  • Salesforce integration developer
  • Salesforce lightning developer
  • Salesforce developer – Wave analytics

What Are The Pre-Requisites For Learning the Salesforce Administration Course?

  • There is no prerequisite for joining this course.
  • Must have basic Business Understanding and Knowledge of Customer Relationship Management & Cloud Computing.

TROY Course Duration For Salesforce Administration Training In Chennai

  • Fast Track Training Program (6+ hours daily)
  • Regular Classes (Morning, Day time & Evening)
  • Weekend Training Classes (Saturday, Sunday & Holidays)

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